In the early hours of last Wednesday morning (2nd of March) an electrical fault started a fire in one of the service areas of our main manufacturing facility in Yatala Queensland. Twenty firefighters were able to quickly bring the blaze under control, and the fire was extinguished before any of our staff had commenced their shift. Whilst the fire was contained to a relatively small area of the factory, close to the front offices, the intensity of the fire caused major heat and smoke damage to the main building and offices.
Most importantly, our distribution and stores building (separated from the main plant by a fire wall) which houses all finished goods, stores, parts and subassemblies was not damaged in any way and we have been back shipping product since Thursday afternoon.
We were extremely fortunate to have secured a temporary facility within 48hrs of the fire to move our manufacturing into at 12-18 link Road, Yatala. Just 5 mins from Octal Street, the new plant was fully fitted out for fabrication operations. Our incredible team of Diggaholics have worked relentlessly throughout the weekend relocating the fabrication and steel processing departments. I am immensely proud of the extraordinary efforts they have gone to ensure we are back producing our proudly Australian made product again from Monday 7th March 2016.
Our gear cutting and CNC machining centres are currently undergoing specialist cleaning and will be relocated to our Stores & Despatch factory over the next few days, to allow rectification works on the main plant to be completed without delay. In true blue Aussie style, our local supply chain has already stepped up and are taking the overflow of additional production while we get these departments back up and operational. We expect all machines to be back in production by the end of this week. Our reviews of current finished good levels across our 3 Australian facilities has shown no interruption to supply of any product lines should be incurred.
On Tuesday our office staff will move to a large temporary demountable office onsite at Octal Street. All our systems are up and running and we expect minimal disruptions to the business to occur.
A SUMMARY OF OUR TEMPORARY OPERATIONAL SETUP
Sales / Admin / Spares –
Relocated into a temporary building in the carpark of our current location (4 Octal St)
Marketing / Service / Fabrication / Steel Processing / Purchasing & Planning –
Relocated to 12 Link Drive, Yatala
Dispatch / Incoming Goods / Machine Shop / Gear cutting & Assembly –
Unchanged (4 Octal St)
All contact numbers remain the same.
We thank you sincerely for your understanding and continued support.
In the above links, please see a few photos of the past 5 days. To keep up to date with the progress and see additional photos of the damage and clean-up efforts please join & follow our Facebook page.
Should you have any questions please do not hesitate to contact us.