At Digga Group, we take your privacy very seriously and we are committed to protecting your personal data.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This privacy notice is issued by Digga Australia Pty Ltd (which is the data controller in respect of the personal data collected on this website. Digga Australia Pty Ltd is a member of the Digga Group, which includes the following businesses:
There will typically be one member of the Digga Group to whom you have given your personal data. This entity would be a 'data controller' in relation to your personal data. The term 'data controller' broadly means the person who determines the purpose and means for which your data is processed. It is possible that you have given your data directly to more than one member of the Digga Group in which case each such member could be a data controller of your data in that context.
Disclaimer – Digga Group members are not liable to you.
Notwithstanding that this privacy notice is issued on behalf of the Digga Group, you are notified that the members of the Digga Group are separate and independent. Your use of the website is subject to the relevant terms and conditions issued by the relevant Digga Group company identified as transacting with you on this website.
Members of the Digga Group shall not have any liability whatsoever for any loss or damage howsoever caused whether to you or anyone else by reason only that they are members of the Digga Group and/or that they are identified as a member of the Digga Group in this privacy notice or elsewhere on the website.
Your personal data includes any information that you provide to us, that we collect or that we are provided with by third parties and that identifies you, or from which you are identifiable, whether directly or indirectly. We may collect, use, store and transfer the following personal data about you:
The provision of certain personal data by you to us (such as your name, email address, contact information, credit card and such other information as may be indicated by the Digga Group) will be compulsory or obligatory for Digga Group to perform the relevant services for the identified purposes. The Digga Group may not be able to perform the relevant services for the identified purposes if you fail to supply the relevant personal data.
Where personal data of a minor is submitted by you, you confirm that you have authority to provide such data to us on behalf of that minor to enable us to process their personal data as described in this privacy notice.
The Digga Group uses the personal data for relevant purposes where we have a legal basis to use your personal data without consent, this privacy notice fulfils our duty to process personal data fairly and lawfully and in a manner that you would expect given the nature of our relationship with you, by giving you appropriate notice and explanation of the way in which your personal data will be used.
Where consent is required for our use of your personal data as described above, we will request your consent. Typically, we would collect your consent by you performing an action such as ticking the appropriate consent box or otherwise communicating your consent to us (for example, by email or by you providing us with non-mandatory information), you consent to our use of that personal data as set out in this privacy notice. For example, we will only process your personal data for marketing purposes if we have your consent to do so. Please see here for further information on this.
We will, if you have given us your consent and in line with your choices, provide you with information by post, telephone, email and SMS, which may be of interest to you in respect of the Digga Group. Where you have consented to receiving our direct marketing online this means that you could be presented with our advertisements while using the Digga Group Websites or the services of our online partners. For example, if you have given us this consent, we may run a Facebook advertisement campaign, which could include our advertisements being presented to you while you are on Facebook. We may also personalize the content that you see using analytical or profiling tools. We will only provide you with marketing communications if you would like us to. You will have the opportunity to clearly set out whether you wish to receive marketing messages from us by ticking the relevant boxes.
We may disclose your personal data in connection with the purposes described in this privacy notice. This may include sharing your personal data with, or transferring out of the country your personal data to, the following:
The businesses to whom we disclose your personal data may be in different countries depending on the circumstances. In the ordinary course of business, we may disclose and transfer personal data to the Digga Group companies located elsewhere including in Australia, United Kingdom, the United States of America and subject to the appropriate legal data transfer mechanisms.
The Digga Group may also store, disclose or transfer out of the country personal data as permitted or required by law.
The Digga Group websites may contain links to other third-party websites and microsites, whose privacy practices may differ from those of the Digga Group. If you submit personal data to any of those sites, your personal data is not subject to this privacy notice.
Your personal data will only be retained for as long as it is necessary to fulfil the purposes for which it was collected as outlined in this privacy notice and for satisfying our business (accounting and reporting) or legal requirements, but also to properly resolve disputes or to troubleshoot problems.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In addition, certain information may be stored indefinitely due to technical constraints and will be blocked from further processing for purposes which are not mandatory by law.
Details of retention periods for different aspects of your personal data are available in the Digga Group Data Retention Policy, which you can request from us by contacting us using the contact details set out below.
If you choose to unsubscribe from our mailing list, your personal data will still be retained on our database to the extent permitted by law and in accordance with the Digga Group Data Retention Policy.
The personal data that we hold about you will be stored either on our servers or using third party data storage providers in Australia or if elsewhere, in compliance with the Australia Privacy Principles 1988, General Data Protection Regulation (GDPR), EU-US Privacy Shield Principles, Payment Card Industry Data Security Standards (PCI-DSS) and any other applicable laws.
We are committed to taking appropriate measures designed to keep your personal data secure. Our technical and organizational procedures are designed to protect your personal data from accidental, unlawful or unauthorized loss, access, disclosure, use, alteration, or destruction. While we make efforts to protect our information systems, no website, mobile application, computer system, or transmission of information over the Internet or any other public network can be guaranteed to be 100% secure. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorized access or inadvertent disclosure.
We may post a notice on our website if a security breach occurs. We may also notify by email or otherwise in these circumstances.
You have the following rights regarding your personal data:
A 'cookie' is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user and a 'web beacon' is a small object or image that is embedded into a web page, application, or email and is used to track activity, which are also sometimes referred to as pixels and tags.
We use the following cookies:
By accessing a Digga Group Website you accept our use of the cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Digga Group Website.
For more detailed information about cookies and how they can be managed and deleted, please visit www.allaboutcookies.org.
Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice. By continuing to visit a Digga Group website or continuing to allow us to retain or process your personal data following any such changes to our privacy notice, it is deemed that you have accepted such changes unless you expressly notify us otherwise in writing where this is permitted by law.
If you have any questions, comments, requests or complaints about our collection, use or disclosure of personal data, or regarding this privacy notice, please contact us using the details below. Please also contact us if you would like to update or amend any of your personal data which you have provided to us or if you believe our records relating to your personal data are incorrect. When contacting us please provide as much detail as possible in relation to your question, comment, request or complaint.
We would like to reassure you that we will take any privacy complaint seriously and such complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need (for example, your name and valid contact details, as well as proof of identity such as a scanned copy of your photo ID or details about your transactions with us). If we cannot reasonably satisfy ourselves of your identity, we may not be able to deal with your query, comment, request or complaint.
Data Protection Office
4 Octal Street, Yatala QLD 4207
Fax: +(61) 07 3807 1499
This Privacy Statement is published in the English Language ('English Version;) and in such other languages as set out below. In the event of any inconsistency in the terms of the privacy statement between the English Version and the other relevant version, the terms of the privacy statement in the English Version shall prevail to the extent of such inconsistency.